1. Required Operating Hours, Hours Opened for Business.
a. Your store will be open to walk-in customers for 12 hours daily, unless specific operating hours are outlined by the landlord in the lease or on their website. These specified hours may vary, extending beyond or being shorter than the 12-hour standard. Your store hours must always align with the hours established by the landlord. Please stay informed about any updates to the landlord’s hours of operation, especially during seasonal holidays.
b. The Franchisor may grant special permission to adjust hours of operation on a case-by-case basis. Requests for such permission must be submitted in writing by either the Franchisee or their Area Representative to be considered. Only the Franchisor has the authority to approve these requests. Area Representatives are responsible for submitting special permission requests on behalf of Franchisees in their region. Any approved permissions will be issued in writing.