1. Restocking. The high regard of the Street Corner brand is based largely on the appearance of our stores. Bare shelves and empty marketing displays give the impression of a sloppy and unprofessional operation.
All employees should be aware of the need to continually maintain stocked shelves and displays as the workday progresses. Employees should restock from the back forward. This ensures that newer items will be towards the rear or bottom of the shelf, cooler, refrigerator, or freezer. All edible items should have a “best by” date. Restocking from the back forward minimizes spoilage and helps avoid unpleasant situations that can be caused if a customer purchases something past its “best by” date.
2. Ice. Do not ignore the need for ice at the fountain stations. Constant attention to maintaining ice levels keeps customers happy and allows the ice machine to stay replenished throughout the day.
3. Coffee. Coffee will lose its fresh-brewed taste over time. Follow your coffee representative’s guidelines on how to handle and store coffee. Brewed coffee should not be stored for a prolonged period. Your coffee representative will provide direction and guidance. Coffee drinkers are a demanding group and are certain to voice their concerns regarding quality.
4. Frozen Beverages. The cleaning procedures for frozen beverages will be given by the vendor and should be followed accordingly. Please contact the vendor promptly for any issues that may require repair or replacement. Employees should clean the exterior and surrounding areas periodically to maintain its appeal to the customer.
5. Fountain Stations. The fountain stations are a source of large profits for Street Corner stores. A clean and orderly appearance in and around the stations is all that is required to satisfy customers and ensure healthy profits. Employees should make it a part of their routine to constantly check the conditions at the fountain stations.
5. Fountain Stations. The fountain stations are a source of large profits for Street Corner stores. A clean and orderly appearance in and around the stations is all that is required to satisfy customers and ensure healthy profits. Employees should make it a part of their routine to constantly check the conditions at the fountain stations.
Spills and debris should always be cleaned up without delay. Landlords are very sensitive to the potential liabilities and messes that can result from our self-serve fountain stations positioned near the lease lines or traffic areas. The cleaning procedures for the fountain drinks will be given by the vendor and followed accordingly. Please contact the vendor promptly for any issues that may require repair or replacement. Employees should clean the exterior and surrounding areas periodically to maintain its appeal to the customer.
6. Surveillance of Safety Issues. Safety concerns should occupy a place of importance in the minds of all employees. Their attention to possible hazards and quick remedial actions can save the company unnecessary money and embarrassment that inevitably results from injury claims.
Safety concerns and the store appearance go hand in hand. The Street Corner brand and image is associated with clean and orderly operations. Strive to maintain the company’s standards of appearance and many safety concerns will invariably also be met.
7. Disposing Garbage. It is unsightly as well as unsanitary to allow garbage receptacles to reach the point of overflowing. Don’t wait too long before emptying trash receptacles. Also, don’t allow the counters and public areas to become cluttered with debris. Keep your store clean.