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Operations Manual

1

XII. Area Representative Supplement

I. Introduction

5

A. Introduction Letter
B. Description of Business Activity
C. History of Business
D. Biographical Information of Franchisor’s Key Franchise Personnel
E. Operation Manual Updates

II. Corporate Policy

2

A. Business Considerations
B. Legal Considerations

III. Pre-Opening Concerns

7

A. Timeline from Lease to Opening
B. Preparation of Proforma Financial Statements
C. Obtaining Franchiser’s Required Approvals
D. Permits, Registrations and Licenses
E. Checklist of Fixtures, Equipment and Inventory
F. Procurement of Services
G. Pre-Opening Training

IV. Store Operating Procedures

5

A. Opening
B. Ongoing Daily Activities
C. Closing
D. Maintenance
E. Security

V. Sales, Marketing & Customer Service

8

A. Customer Courtesy
B. Speed of Service
C. Point of Sale (POS) System Knowledge and Product Awareness
D. Promotions
E. Advertising and Signage
F. Merchandising
G. Pricing
H. Customer Complaints

VI. Personnel (Suggested Guidelines)

3

A. Hiring
B. Discipline and Termination
C. Employee Administration

VII. On-Going Business Administration

10

A. Training
B. Home Office Support & Management Specialists
C. Use of Forms & Financial Reporting Requirements
D. Exclusive Vendor Relationship
E. Insurance & Licenses
F. Lease Compliance
G. Government Fiscal Compliance
H. Inventory
I. Payroll
J. Mandatory (Weekly) Lottery Statement

VIII. Money Management

2

A. Cash Handling & Banking
B. Miscellaneous

IX. Troubleshooting

1

A. Troubleshooting

X. "Grand Opening" Procedures

1

A. “Grand Opening” Procedures

XI. Appendices

4

Appendices A-E
Appendices E-H
Appendices I-J
Appendices K-L

Home
Franchise Documentation
Operations Manual
XI. Appendices
Appendices I-J

Appendices I-J

Street Corner Forms (Attached)

SCForms Download

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Updated on August 17, 2021

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Street Corner

7 days ago

Street Corner has a unique freestanding building that is ideally suited for a qualified entrepreneur. Learn more about our Express platform in Azusa, CA at www.streetcorner.com/azusa-post/ ... See MoreSee Less

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Street Corner

1 week ago

A new Street Corner Express store is now open at #greatmallofthebay in Milpitas, California. The store offers mall customers and employees a wide selection of snacks, beverages, and everyday essentials. If you live in the greater San Jose metro, stop by and see us! www.streetcorner.com/milpitas-open/ ... See MoreSee Less

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Street Corner

1 week ago

We have a new store opening soon in Santa Clarita, California! Hiring now for both full and part time positions. Ready to join the Street Corner team?! Apply now! www.streetcorner.com/ads/santa-clarita-california/ ... See MoreSee Less

Santa Clarita, California - Street Corner

www.streetcorner.com

Join our team at Street Corner Urban Market at Vista Canyon in Santa Clarita, California! We’re hiring for a variety of positions, including full- and part-time sales associates. Apply Now! Please r...

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Street Corner

2 weeks ago

It's exciting to see the construction progress at the new Urban Market store in Alexandria, Virginia! We're making headway on floor preparation, millwork, and painting. Sinks will be going in next week. Congratulations to franchisee Upen Ndipalli! ... See MoreSee Less

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Street Corner

4 weeks ago

An EPIC new Street Corner Urban Market in the pederstrian-friendly Culdesac neighborhood of Tempe, Arizona, is taking form. This store, owned by CEO Vik Dhillon, will be one of largest in the company! Street Corner Culdesac is slated to open by the end of the first quarter 2023. ... See MoreSee Less

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Street Corner

1 month ago

We have a new, exciting franchise opportunity that you won't want to miss:* The location in Glendale, California, is an existing 631 square-foot in-line Street Corner store!*Minimal investment is needed to bring it up-to-date with our new logo and branding!* This is a turnkey opportunity for a new or established business owner to achieve success with our time-tested Street Corner Express franchise platform in one of the busiest shopping centers in the country! ... See MoreSee Less

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Street Corner

1 month ago

Kiosk-style Street Corner is now available at high-traffic Staten Island Mall! Street Corner’s Express stores are built using the latest design concepts, high-quality decor, and attention-grabbing signage. Learn more at www.streetcorner.com/staten-island-mall-post/ ... See MoreSee Less

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Street Corner

1 month ago

Check out the AMAZING progress on a new Street Corner fuel station in Merced, California - in the heart of the San Joaquin Valley. Slated to open in 2023, this new cutting-edge store marks the second full-fledged fuel station franchise in the Street Corner portfolio. Stay tuned! www.streetcorner.com/street-corner-urban-market-fuel-station-coming-to-merced-calif/ ... See MoreSee Less

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Street Corner

2 months ago

Yesterday, a crew was hard at work pouring the foundation for a new Street Corner (one of the largest and most sophisticated stores in the company's history) in Tempe, Arizona. This is Street Corner CEO Vikram Dhillon's personal store. Even our executives have franchise experience! www.streetcorner.com/store/culdesac/ ... See MoreSee Less

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Street Corner

2 months ago

We're in the news! Industry trade publication Convenience Store Products recently published an article spotlighting Street Corner’s innovative order-at-the-pump technology for our fuel station franchisees. The technology is now available at our most recently opened fuel station in Aberdeen, S.D. shorturl.at/cfS13 ... See MoreSee Less

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Street Corner

3 months ago

Street Corner Urban Market franchise is now available at Creative Village, a new premier retail establishment located in the heart of downtown Orlando, Fla. www.streetcorner.com/ucf-post/ ... See MoreSee Less

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Street Corner

3 months ago

Street Corner’s Fresh Food Service Now Available for Catering!Convenient catering service is now available for online ordering at select Street Corner locations. The catering menu features an assortment of our delicious pizzas and sandwiches from our in-store menu, plus buffet-style options for larger groups. Check it out at www.streetcorner.com/catering-post/ ... See MoreSee Less

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Street Corner

3 months ago

Vikram Dhillon, Street Corner’s Chief Executive Office, was recently interviewed for the The Green Scene, a podcast series launched by Sustainable Earth in association with their Small Business Awards. Street Corner was selected by the organization as one of its 15 award recipients for Dhillon’s work in the Mesa, Arizona, community, where he is building a flagship Urban Market store. Listen now! ... See MoreSee Less

Sustainability Stories and Studies - Sustainable Earth

sustainable-earth.org

Sustainability Stories and Studies | Meet the small businesses that are leading their industries through sustainable practices and strategies.

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Street Corner

3 months ago

Street Corner Urban Market is now available in Downtown Salt Lake City! This location at The Exchange is ideally situated for our Urban Market platform, which offers customers an upscale selection of fresh food, drinks, snacks, and everyday convenient essentials. This is an opportunity for the right entrepreneur to join Street Corner’s growing franchise. Want to know if you qualify as a franchisee? DM us today!www.streetcorner.com/slc-utah-post/ #streetcorner #entrepreneur #saltlakecity #saltlakecityutah ... See MoreSee Less

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Street Corner is at Street Corner Market at The Banks.

4 months ago

Check out our new fresh food menu at Street Corner at The Banks in Cincy. Our chef-curated menu features high-quality ingredients made-to-order to each customer’s specifications. Pizzas, sandwiches, and salads come loaded with standard and unique toppings, resulting in a wide variety of options guaranteed to satisfy anyone’s palate. ... See MoreSee Less

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Street Corner

4 months ago

We’re blazing a new trail! Now, at select Street Corner fuel stations, you can order a delicious, made-to-order pizza, sandwich, salad and more…straight from the pump while you fuel up - THE FIRST IN THE NATION! Read all about it at www.streetcorner.com/order-at-pump-post/ ... See MoreSee Less

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Street Corner

4 months ago

Congratulations David B. Oliver: Street Corner's franchisee of the quarter for 4th quarter 2022! Oliver opened a revitalized Street Corner Express in December 2022 to the shoppers and employees at New Jersey’s Rockaway Townsquare Mall. Many former customers of the original location expressed their sincerest gratitude when Oliver re-opened the doors! www.streetcorner.com/foq-4th-2022/ #franchiseeofthequarter #streetcorner ... See MoreSee Less

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Street Corner

4 months ago

Two new Urban Market locations available in Chicago metro! Message us to learn everything you need to know about becoming a franchisee and what sets us apart from the competition. DM us today!www.streetcorner.com/chicago-post/ ... See MoreSee Less

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Street Corner

4 months ago

Street Corner Express is now available in a thriving New Jersey shopping mall.This is an excellent opportunity for an entrepreneurial-driven person to get in on the ground floor of business ownership. Find out more at www.streetcorner.com/willowbrook-post/ ... See MoreSee Less

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Street Corner

4 months ago

Street Corner is growing fast! We have welcomed a record number of new store openings over the past year and have more coming on the immediate horizon. To manage this unprecedented growth, we are offering a new investment program for Area Representatives to cover designated territories. DM us to find out more! www.streetcorner.com/area-representative-franchise-opportunities/ ... See MoreSee Less

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